Red Hat’s journey of moving Observability for 1000s of clusters to a third party vendor and then back in-house
One of Red Hat’s largest production services, OpenShift Service on AWS with Hosted Control Planes, decided to move their Observability to a third-party vendor a few years ago. This talk gives insights into this journey, looking at the original decision to ditch the in-house Observability service for a proprietary vendor solution, the multi-year experience of running thousands of clusters with them and the final decision to move Observability back in-house, based on 100% open source software. It features technical details about the situation before, during and after using the vendor solution, interesting company-politics and organizational aspects which are important for how and why this adventure occurred. Of course, we’ll also look at costs and at the lessons we learned.
Speaker
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Daniel MohrRed HatDaniel Mohr has a background in embedded Linux software development, site reliability engineering for large scale web platforms and leading SRE and software engineering teams. In his role as a Senior Engineering Manager at Red Hat he works with topics like the Red Hat OpenShift monitoring stack, multicluster observability and OpenShift telemetry as part of the Red Hat Observability group.